System requirements
Lersso requires iOS or iPadOS 17 or later. Some functionality requires a newer OS, compatible device, Apple Intelligence, downloaded language models, an Apple Account, iCloud, or other Apple services.
Apple Intelligence
For summaries, action items, and Ask features, verify device compatibility, Apple Intelligence settings, supported language, completed model downloads, available storage, and OS version.
Purchases
Subscriptions are processed by Apple. In Lersso Settings, open Lersso Pro or Subscription and select Restore Purchases. Manage or cancel through Settings › Apple Account › Subscriptions › Lersso. Deleting the app does not cancel a subscription.
iCloud synchronization
Confirm your Apple Account, iCloud Drive, Lersso’s iCloud access, storage, and network connection. Reopen Lersso and allow time to sync. Final testing should use physical devices through TestFlight.
Permissions
Review permissions under Settings › Privacy & Security or Settings › Apps › Lersso. Depending on your features, Lersso may request Camera, Microphone, Speech Recognition, Location, Calendar, or Reminders access.
Speech and OCR
Speech availability depends on device, OS, language, keyboard, and Apple services. For OCR, use a sharp, well-lit image with readable, uncropped text and minimal glare or perspective distortion.
Exports
Lersso can export originals, PDF reports, ZIP archives, and Complete Packages depending on the option and Pro status. Verify content, loaded media, available storage, and destination space before sharing.
Calendar and Reminders
Confirm permissions, a writable calendar or list, and the selected date. Deleting a Record does not necessarily delete an item already created in Calendar or Reminders.
Deleting your data
Delete Records in the Lersso Library or uninstall the app for local data. Private iCloud data may also require management through Apple Account settings. Delete exported files separately from their destinations.
Diagnostics
Lersso does not automatically send logs. Review any diagnostic message and attachment before sending. Remove anything you do not wish to share, and never include passwords, payment information, or authentication credentials.
Contact support
Email support@lersso.com with the Lersso version, device model, OS version, language, a short description, and reproduction steps. Do not send your Apple Account password, device passcode, payment information, or other credentials.
We use support messages only to investigate and respond to support requests.